Emergency Medical Services (EMS)

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Frequently Asked Questions

Why did a fire truck come with the ambulance?
Fire trucks are staffed with cross-trained Paramedics and EMT’s. Moreover, the fire engine may be closer and capable of responding to 911 calls faster than ambulances; meaning emergency personnel may be able to get to you quicker. Our fire trucks carry advanced medical equipment and are often referred to as a “rolling emergency room.” Our goal is to get medical assistance to you as quickly as possible and to coordinate treatment with the hospital.


Are all of the ambulances staffed with paramedics?
Yes. Our ambulances and fire engines are staffed by Paramedics licensed by the Texas Department of State Health Services.


How can I relay a message to the paramedic(s)/crew(s) who assisted me?
We appreciate your feedback. You may send your feedback to our HQ mailing address (3500 D.B. Wood Rd, Georgetown TX 78628) or email fire@georgetown.org. We’ll make sure it gets to the right individual or crew.


Can I get my blood pressure checked at one of the fire stations? Yes, you may go to any one of the Georgetown Fire Stations for a free blood pressure check. If you feel you are in an emergency situation, call 911 immediately. Please note: for any medical assistance beyond a routine blood pressure check, additional assessments and charges may apply.


How do I register my AED? Click here for the State of Texas Health & Safety Code, addressing Automated External Defibrillators and requirements (Local EMS Notification Requirement found in Sec. 779.005).

AED Registration Form


Where can I dispose of my unused and/or expired medications? The Medications Collection Kiosk is located at our Headquarters (3500 D.B. Wood Rd, Georgetown TX 78628) in the main lobby area. You can learn more about the program here.
WE SUGGEST CALLING THE MAIN OFFICE PRIOR TO VISITING TO ENSURE THE BOX IS NOT FULL (512-930-0420).

(If full, the Williamson County Sheriff’s Department also hosts a Collection Kiosk at 508 S Rock St. To contact their office, please call (512) 943-1300.)

Since I cannot dispose of my medical sharps at the kiosk, where can I dispose of them? Many citizens routinely use injectable medications and end up with needles and syringes. There are a couple of options regarding proper disposal of medical sharps:

        1. Most pharmacies sell prepaid mail ready sharps containers that can hold up to 300 syringes for as little as seven ($7) dollars. This is a great option that provides a cost-effective and safe solution to rid of your medical sharps.

        2. Under Texas law from the Texas Commission of Environmental Quality (TCEQ) you may also dispose of your medical sharps in your household trash. Learn the Do’s and Dont’s of Sharps Disposal or How to Make Your Own (DIY) Container.

We kindly ask that you refrain from taking your used sharps to the Fire Stations for disposal.


Where can I find out more about the CPR Class offerings? Please our Public Information site to learn more about the types of CPR classes offered to our community.


How do I get copies of my medical records?

Click Here for EMS Billing/Medical Record FAQs