Georgetown Fire Department utilizes a third-party billing company for all Emergency Medical Services (EMS / Ambulance) related billing. Every effort is made to seek reimbursement from the patient’s insurance carrier. Balances not covered by insurance are then billed to the patient.
To mail in a payment, please send a check, made payable to Georgetown Fire Department, to:
Georgetown Fire Department P.O. Box 180446 Dallas, TX 75218
If you have questions regarding your invoice, need to update your insurance information, or to make a payment over the phone, please contact877-602-2060. Please note: Payments are typically posted within 2-3 weeks of receipt. If you receive another invoice after paying, please call the number above to investigate and confirm receipt and posting of your payment.
Emergency Medical Service (EMS) fees are approved by City Council to reduce the tax cost of emergency medical services for Georgetown residents and to offset the tax cost of providing EMS to residents and visitors. You may be interested to know that nearly 80% of our emergency responses include a need for medical care. Ambulance bills are covered primarily by insurance entities, such as Medicare, Medicaid or private insurance.